Terms and Conditions of Use

Purpose

These terms and conditions govern the access to and use of the Empreservia platform, a business automation software powered by artificial intelligence.

By using the platform, the user agrees to these terms.

User registration

To access the services, users must register by providing accurate and up-to-date information.

Users are responsible for maintaining the confidentiality of their login credentials.

Use of the platform

The user agrees to:

• Use the platform in a lawful manner
• Not engage in fraudulent activities
• Not use the platform to send spam or unauthorized communications
• Comply with applicable data protection regulations

Services

Empreservia provides services such as:

• Call automation
• Message management (WhatsApp, etc.)
• Automated customer support
• Lead management and CRM

The service may evolve and be modified over time.

User responsibility

The user is responsible for:

• The data they provide
• How they use the platform
• Complying with applicable regulations regarding their own clients

Limitation of liability

Empreservia does not guarantee uninterrupted availability of the service and shall not be liable for:

• Technical interruptions
• System errors
• Decisions made by users based on the platform

Intellectual property

All rights related to the platform belong to Empreservia.

It is strictly prohibited to copy, modify, or distribute the software without authorization.

Suspension of service

Empreservia may suspend or terminate access in case of violation of these terms.

Modifications

Empreservia reserves the right to modify these terms at any time.

Applicable law

These terms are governed by Spanish law.